How To Fix Error Code WS-37398-0

How to Fix Error Code WS-37398-0



Have you ever encountered error code WS-37398-0 on your PlayStation console? If so, you know how frustrating it can be. This error code indicates that your IP address has been banned or your account has been suspended from the PlayStation Network (PSN). This can occur due to a violation of the PSN’s terms of service or issues with your network or router.

In this article, we’ll explore the common causes of error code WS-37398-0 and provide you with some solutions to fix the error and get back to enjoying your PlayStation console.

How to Fix Error Code WS-37398-0

Common Causes of Error Code WS-37398-0

There are several common causes of error code WS-37398-0, including:

Violation of PlayStation Network Terms of Service

If you violate the PSN’s terms of service, you may receive a suspension or ban from the network. This can result in the error code WS-37398-0 appearing on your console.


IP Address or Device Ban

Another common cause of error code WS-37398-0 is an IP address or device ban. This can occur if your IP address has been flagged for suspicious activity or if your device has been associated with a violation of the PSN’s terms of service.


Network or Router Issues

Network or router issues can also cause error code WS-37398-0 to appear on your console. This can include issues with your network settings, router configuration, or internet connectivity.


How to Fix Error Code WS-37398-0


Check for PSN Maintenance

Before attempting any other solutions, it’s important to check if the PSN is undergoing maintenance. If this is the case, you’ll need to wait until the maintenance is complete before attempting to log in to your account again.

Check for PSN Terms of Service Violation

If you suspect that you’ve violated the PSN’s terms of service, you’ll need to review the terms and conditions and make any necessary changes to your account or behavior to comply with them.

Reboot Network Devices

If your network or router is experiencing issues, you can try rebooting your devices. This can help refresh your network settings and resolve any connectivity issues.

Contact PlayStation Support

If none of the above solutions work, you may need to contact PlayStation support for assistance. They can help you determine the cause of the error and provide you with steps to fix it.


Prevention Tips

Here are some tips to prevent error code WS-37398-0 from occurring in the future.


Regularly Check PlayStation Network Status

Be sure to regularly check the PSN’s status to ensure that it’s functioning properly. This can help you avoid any issues that may result in error code WS-37398-0.

Adhere to PlayStation Network Terms of Service

It’s important to adhere to the PSN’s terms of service to avoid account suspension or ban. Be sure to read and understand the terms and conditions and follow them accordingly.

Secure Your Network

Secure your network by using a strong and unique password, updating your router firmware, and regularly checking for any suspicious activity on your network.



Error code WS-37398-0 can be frustrating, but with the solutions provided in this article, you should be able to fix the issue and get back to gaming on your PlayStation console. Remember to check the PSN’s status, adhere to the PSN’s terms of service, and secure your network to prevent this error code from occurring in the future.




I hold a Bachlors degree in Information Systems and have worked in technology for over 20 years. I currently work as a Network Engineer In Charlotte NC. I enjoy helping others navigate technology in an easy to understand way.

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About Me

Hi Everyone! My name is Adam, I am the Editor of Wally Home. I hold a bachelors degree in information systems and more then 20 years experience in technology. I am currently working as a Network Engineer in Charlotte NC. I love sharing my knowledge to help others with technology. I hope you find the information helpful and informative. Enjoy your stay!

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