How To Reset A Fitbit

How to Reset Your Fitbit: A Step-by-Step Guide


Fitbit devices have become popular tools for tracking fitness, monitoring health metrics, and staying motivated on your wellness journey. However, there may be instances when you encounter issues with your Fitbit, such as syncing problems, unresponsiveness, or display errors. In such cases, performing a reset on your Fitbit can often help resolve these issues and restore your device to its optimal functionality.

In this comprehensive guide, we will walk you through the process of resetting your Fitbit. Whether you own a Fitbit tracker or a smartwatch, we will cover the various reset methods available for different Fitbit models. From soft resets that simply restart your device to hard resets that erase all data and restore factory settings, we’ll provide you with step-by-step instructions to ensure a successful reset.

Regardless of whether you’re new to Fitbit or a long-time user, understanding how to reset your device is an essential skill to have. It can help troubleshoot common issues and ensure a smooth and accurate fitness tracking experience. So, let’s dive into the world of Fitbit troubleshooting and learn how to reset your Fitbit device like a pro.


how to reset a fitbit

Reasons to Reset Your Fitbit

Your Fitbit is an important tool for tracking your fitness goals and keeping you motivated, but sometimes it may not work as expected. If you’re experiencing syncing issues, a frozen screen, battery drain, or are planning on selling or giving away your Fitbit, you may need to reset it.


How to Reset Your Fitbit Steps

Before resetting your Fitbit, it’s important to note that doing so will erase all of your data and restore the device to its factory settings. If you want to save your data, you should sync your Fitbit with the app before resetting. Now with that said, lets get started.



Resetting your Fitbit is a straightforward process that can help resolve issues and restore your device to its default settings. The steps for resetting a Fitbit can vary slightly depending on the model you have. Here’s a general guide on how to reset your Fitbit:

Understand the reset options: Fitbit offers two types of resets – a soft reset and a hard reset. A soft reset restarts your device without deleting any data, while a hard reset erases all data and restores the device to its factory settings.


Soft Reset:

For most Fitbit trackers (e.g., Fitbit Charge, Fitbit Inspire):
Plug your Fitbit into the charging cable.
Press and hold the button on your device for about 5-10 seconds until you see the Fitbit logo appear on the screen.
Release the button. Your Fitbit should restart.

For most Fitbit smartwatches (e.g., Fitbit Versa, Fitbit Ionic):
Press and hold the buttons on the left and bottom-right sides of your Fitbit simultaneously.
Keep holding the buttons until the Fitbit logo appears on the screen.
Release the buttons. Your Fitbit should restart.


Hard Reset:

Note: Perform a hard reset only if you are experiencing significant issues with your Fitbit and have tried other troubleshooting steps without success. A hard reset erases all data on your Fitbit, so make sure to back up any important information before proceeding.
Refer to the Fitbit support website or user manual specific to your model to find the instructions for performing a hard reset. The steps can vary depending on the device.

After the reset:
Once your Fitbit has restarted, it may take a few moments to fully power up. Follow the on-screen instructions, if any, to set up your Fitbit again.
If you performed a hard reset, you’ll need to reconnect your Fitbit to your Fitbit account and go through the initial setup process.

If you continue to experience issues with your Fitbit even after resetting it, it’s recommended to visit the Fitbit support website or contact Fitbit customer support for further assistance. They can provide more specific guidance tailored to your Fitbit model and help troubleshoot any persistent problems.


Saving Your Data


If you want to save your data before resetting your Fitbit, you can do so by syncing it with the app. Here’s how:


  • Open the Fitbit app on your smartphone.
  • Tap on your profile picture in the top-left corner of the screen.
  • Select your Fitbit device from the list of devices.
  • Tap on “Sync Now” to sync your data.


Once your data is synced, you can reset your Fitbit and then sync it again to restore your data.



Resetting your Fitbit can be a valuable troubleshooting tool when encountering issues with your device. Whether you’re facing syncing problems, unresponsive buttons, or display errors, a reset can often resolve these issues and bring your Fitbit back to its optimal state.

Throughout this guide, we have explored different reset methods. From soft resets that reboot your device to hard resets that restore factory settings, you now have the knowledge and instructions to perform a reset effectively.

Remember to back up any important data, such as activity history or personalized settings, before proceeding with a hard reset. This precaution ensures that you can easily restore your data and preferences afterward.

If you continue to experience persistent issues with your Fitbit even after performing a reset, it’s recommended to consult the official Fitbit support resources or reach out to their customer support for further assistance. They can provide you with specific guidance tailored to your Fitbit model and help address any unique problems you may encounter.

By following the steps outlined in this guide, you can confidently reset your Fitbit and overcome common issues that may arise during your fitness journey. Enjoy the seamless tracking, accurate data, and motivation that your Fitbit provides as you reset it and get back on track to achieving your health and wellness goals.



I hold a Bachlors degree in Information Systems and have worked in technology for over 20 years. I currently work as a Network Engineer In Charlotte NC. I enjoy helping others navigate technology in an easy to understand way.

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About Me

Hi Everyone! My name is Adam, I am the Editor of Wally Home. I hold a bachelors degree in information systems and more then 20 years experience in technology. I am currently working as a Network Engineer in Charlotte NC. I love sharing my knowledge to help others with technology. I hope you find the information helpful and informative. Enjoy your stay!

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