Samsung TV Remote Not Working Fix

Samsung TV Remote Not Working: Causes, Fixes, and Alternative Solutions



As an technologist, I have encountered many Samsung TV owners who struggle with a non-working remote. When your remote does not work, it can be challenging to switch channels, adjust the volume, or navigate your TV’s menu. Fortunately, there are several potential causes of this issue, as well as many solutions to try on your own. In this article, I will discuss the common reasons for a Samsung TV remote not working and offer troubleshooting tips and alternative solutions.



Possible Causes of Samsung TV Remote Not Working


There are several reasons why a Samsung TV remote may not work, including:


Dead Batteries

Dead batteries are the most common reason for a non-working remote. Check if the batteries are correctly inserted and replace them with new ones if needed.


Make sure there are no objects blocking the line of sight between the remote and the TV, as this can interfere with the remote’s signal.

Remote Sensor

If the remote sensor on your TV is dirty or obstructed, it may not receive the signal from the remote.

Software Update

An outdated firmware can cause problems with the remote. Ensure that your TV has the most up-to-date software updates.


How to Fix Samsung TV Remote Not Working

Here are some steps to try if your Samsung TV remote is not working:

1. Replace the Batteries

Replace the old batteries with new ones, ensuring that they are inserted correctly.

2. Clean the Remote

Use a soft, dry cloth to clean the remote and remove any dirt or debris that may interfere with the signal.

3. Restart the TV

Unplug the TV from the power source, wait a few minutes, then plug it back in. This can reset the TV and fix any software issues.


4. Reset the Remote

If the previous steps didn’t work, try resetting the remote. Here’s how to do it:

i. Remove the Batteries

Remove the batteries from the remote control.

ii. Press and Hold the Power Button

Press and hold the power button on the remote for about 5 seconds.

iii. Reinsert the Batteries

While still holding the power button, reinsert the batteries into the remote.

iv. Release the Power Button

Release the power button.

v. Wait for the Remote to Pair

Wait for the remote to pair with the TV. This may take a few moments.


Alternative Solutions


If the above steps do not work, try these alternative solutions:

1. Use a Universal Remote

A universal remote can work with Samsung TVs and can also be programmed to control other devices.

2. Use the Samsung SmartThings App

If your TV is compatible with the Samsung SmartThings app, you can use your smartphone as a remote control.

3. Seek Professional Help

If none of the above solutions work and your Samsung TV remote is still not working, it may be time to seek professional help. Contact Samsung customer support or a professional technician to diagnose and fix the issue.



In summary, a non-working Samsung TV remote can be a frustrating experience, but there are several potential causes and solutions to try before seeking professional help. Whether it’s dead batteries, obstructions, a dirty remote sensor, or a software update issue, these steps can help fix the problem. If all else fails, consider alternative solutions like a universal remote or the Samsung SmartThings app, or contact Samsung customer support for further assistance.



I hold a Bachlors degree in Information Systems and have worked in technology for over 20 years. I currently work as a Network Engineer In Charlotte NC. I enjoy helping others navigate technology in an easy to understand way.

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About Me

Hi Everyone! My name is Adam, I am the editor of Wally Home. I hold a bachelors degree in information systems and more then 20 years experience in technology. I am currently working as a Network Engineer in Charlotte NC. I love sharing my knowledge to help others with technology. I hope you find the information helpful and informative. Enjoy your stay!

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